We never charge for blood donations. Don't pay for blood; it's a selfless act.

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Your Blood Has The
Power To Paint A Smile
On Someone Else’s Face

Blood is made up of four main components. Red blood cells, platelets, plasma and white blood cells. Each whole blood donation has the potential to save up to three lives.

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6M

Blood
Donations

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10k+

Lives
Saved

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10k+

Services
Completed

Privacy Policy for Rakt Sanjeevani

Last updated: April 26, 2025

1. Introduction

Welcome to Raktsanjeevani, your trusted partner in healthcare accessibility and community support in India. Raktsanjeevani, is brought to life by Amritsukh India Pvt. Ltd. and our mission is to create a seamless platform that encourages and facilitates voluntary blood donations. Rakt Sanjeevani Application which provide a connectivity donor and recipient to fullfill the request of blood.

This Privacy Policy governs the manner in which Amritsukh India Pvt. Ltd. ("Company", "We", "Us") collects, uses, maintains, and discloses information collected from users ("User", "You") of the http://raktsanjeevani.org ("Website") and the corresponding application ("rakysanjeevani"). This document is an electronic record in terms of the Information Technology Act, 2000, and applicable rules.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

Collecting and Using Your Personal Information

Types of Information Collected

Personal Information

  • Non-Personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Website or Application. This may include the browser name, the type of device, and the Internet Service Provider used.
  • Location Information: GPS location Information and addresses for service delivery.
  • Payment Information: Banking details and payment method information for processing transactions.
  • Health Information: Relevant health Information necessary for the services provided, such as blood type or medical history (if & as applicable).
  • Usage Information: Information about how you use our app and services, including IP address, device type, and access times.
  • While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

    Usage Information

    Usage Information is collected automatically when using the Service.

    Usage Information may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic Information.

    When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic Information.

    We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

    Information Collected while Using the Application

    While using Our Application, in order to provide features of Our Application, We may collect, with Your prior permission:

  • To Provide Services: To facilitate blood donation. The application will provide real time conectivity between donor and recipient Third-party vendors assisting in service delivery
  • Communication: To send you updates, confirmations, and marketing communications related to our services.
  • To Improve Customer Service: To analyse usage patterns and enhance user experience and respond to your customer service requests and support needs more efficiently.
  • To Personalize User Experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Website and Application.
  • To Improve Our Website and Application: We continually strive to improve our offerings based on the information and feedback we receive from you.
  • Contacting Blood Donors: The information provided on our site allows Users to contact listed donors in case of emergency blood needs. The Company is not responsible for the willingness or unwillingness of donors to donate blood.
  • We *do not sell or rent* personal information to third parties.
  • We use this information to provide features of Our Service, to improve and customize Our Service. The information may be uploaded to the Company's servers and/or a Service Provider's server or it may be simply stored on Your device.

    You can enable or disable access to this information at any time, through Your Device settings.

    Collection of personal and other information

    The Company may use Personal Information for the following purposes:

    We may share Your personal information in the following situations:

    Retention of Your Personal Information

    The Company will retain Your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your Information to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

    The Company will also retain Usage Information for internal analysis purposes. Usage Information is generally retained for a shorter period of time, except when this Information is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this Information for longer time periods.

    Transfer of Your Personal Information

    Your information, including Personal Information, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the Information protection laws may differ than those from Your jurisdiction.

    Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

    The Company will take all steps reasonably necessary to ensure that Your Information is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Information will take place to an organization or a country unless there are adequate controls in place including the security of Your Information and other personal information.

    Delete Your Personal Information

    You have the right to delete or request that We assist in deleting the Personal Information that We have collected about You.

    Our Service may give You the ability to delete certain information about You from within the Service.

    You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

    Please note, however, that We may need to retain certain information when we have a legal obligation or lawful basis to do so.

    Disclosure of Your Personal Information

    Business Transactions

    If the Company is involved in a merger, acquisition or asset sale, Your Personal Information may be transferred. We will provide notice before Your Personal Information is transferred and becomes subject to a different Privacy Policy.

    Law enforcement

    Under certain circumstances, the Company may be required to disclose Your Personal Information if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

    Other legal requirements

    The Company may disclose Your Personal Information in the good faith belief that such action is necessary to:

    Security of Your Personal Information

    The security of Your Personal Information is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Information, We cannot guarantee its absolute security.

    Children's Privacy

    Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Information, please contact Us. If We become aware that We have collected Personal Information from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

    If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent's consent before We collect and use that information.

    Links to Other Websites

    Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.

    We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

    Changes to this Privacy Policy

    We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

    We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

    You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us: